Choosing an operator ·
There is no honest way for us to hand you a ranking with ourselves at the top. What we can give you is the comparison sheet: the five things that genuinely differ between operators here, how to verify each one before you pay, and the seven questions to paste into any company's WhatsApp — including ours.
Compare, then decide
Price is the one thing every listing shows and the one that tells you least. These five are the ones that change what you get.
Same five questions, every operator, including us.
| Criterion | Why it matters | How you verify it before paying |
|---|---|---|
| AFAC air-operator authorisation | It is the difference between a company and a man with a balloon | Ask for the document number and its validity date. A legal operator answers in one message |
| Who owns the balloon | Resellers sell you a seat on someone else's aircraft and cannot answer for it | Ask: do you own the balloon I will fly in, or are you reselling? |
| Passengers per basket | It changes the experience more than the price does | Ask for the number, not the word “shared” |
| Passenger insurance | “Insured” is a word. A policy has an insured sum | Ask for the insured sum per passenger |
| The landed price | Day-of-flight charges are where quotes diverge | Ask what you will pay on the field, including card fees and overweight |
A comparison in which the author wins every row is an advertisement. So here are the rows we lose.
If your only criterion is the lowest possible price, we are not the cheapest. There are quotes in this valley below ours. What you give up at the bottom of the market is usually basket size, insurance detail and a company that answers the phone the week after your flight. That may be a trade you are happy to make, and it is yours to make with the facts.
If you want a guided pyramid tour bundled with the flight, we do not sell one. We do not operate guided tours of the archaeological zone. If that is the package you want, book an operator who does, or hire a guide at the gate.
What we will not do is put a competitor’s name in a safety comparison. Their paperwork is not ours to publish, and a page that attacks a rival destroys the credibility it is trying to build. Run the checks yourself; that is the point of this page.
Paste these into any operator's WhatsApp. Our column is filled in so you have something to compare against.
If an operator will not answer question one or two in writing, you have your answer.
| Ask | Our answer |
|---|---|
| Do you hold a current AFAC air-operator authorisation? What is the number? | Yes. We provide the number and validity on request, before payment |
| Do you own the balloon I will fly in? | Yes. You fly with the operator you booked, not a broker |
| How many passengers share the basket? | It depends on the tier. Ask us for the number for your date — we will give you a number, not an adjective |
| Is passenger insurance included, and for how much? | Included on every flight. We give the insured sum on request |
| What will I pay on the field, on top of the quote? | Nothing, unless there is an overweight surcharge, which we tell you when you book |
| Who is my pilot, and what licence do they hold? | AFAC-licensed, English-speaking. We name your pilot when you book |
| What happens if the wind grounds us? | The pilot decides at about 5:30 a.m. on the field; your flight moves to another morning at no cost |
Related: the seven-document check in full · the public accident record · our prices, tier by tier.
Send us the seven questions before you send us a peso. AFAC-certified pilots, passenger insurance in all seven packages, a free reschedule if the morning is not safe, and rides from $2,100 MXN. Book online or message our English-speaking team.
Mon–Sun, 5:00 AM – 6:00 PM
Sunrise flights,
subject to weather conditions.